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In this Blog, we examine and recommend a fantastic, free-to-use tool on the web that is great for checking the safety ratings, complaints, and “known issues” for any car.  We are referring to the excellent NHTSA (National Highway Traffic Safety Administration) website, one of the most user friendly and data-rich automotive resources available today.

The US Government maintains this excellent online repository, and of course it’s free for anyone to utilize.  Ford, Honda, Volkwagen, GMC – they’re all here.  Want to check the safety rating of a vehicle you own, or are thinking about purchasing? How about open recalls? Consumer complaints? Yes, they’re all here, in one easy to use, user friendly layout.  

Upon landing at the NHTSA website home page, you’ll be presented with an easy to navigate, clutter free menu.  The first two menu choices – Ratings and Recalls – are where you’ll want to start.  Click “Ratings” and enter the year, make and model in the large search box.  You’ll be presented with a list of available models / options.  By clicking on the correct model, you’ll enter the database itself, where you’ll be presented with a plethora of useful information, ranging from safety ratings, recalls, complaints, and investigations.   You may also search by VIN number of the vehicle.

We highly recommend savvy car owners to utilize this website.  We were especially impressed with the vast amount of data available that is presented in a well laid-out, user friendly format.  All of the information you’d ever want relating to a particular automobile can be easily located on this excellent, free-to-use online resource.  

Please remember : if you have a vehicle AND it is under the manufacturer’s warranty, you are entitled to fair treatment and getting the problem fixed in a timely manner.  We at the California Lemon Law Expert can help!  In many cases, the manufacturer will repurchase your vehicle, and may even have to pay civil penalties and or reimbursement of your expenses. It helps to understand your rights as a consumer, and the California Lemon Law expert is here to help you or someone you may know who is in this situation. If your vehicle is not functioning properly and is under warranty, you have rights under the law that you need to thoroughly understand. Call us today for a free, no charge consultation at 916-672-8443.

Thinking of buying a new car?  There are several things to take into consideration when purchasing a new car.

One of the first things to decide, is what type of car are you looking for.  Are you looking for an affordable small car, a fuel-efficient SUV, a truck or a sporty convertible? What about make and model?   Make list of cars that you would like to test drive based on research, reliability, high owner satisfaction, good safety marks, and a strong road test performance.

Once you have narrowed down your list, make sure your new car has advanced safety issues.  These can help avoid an accident or lessen the impact of a crash.  Although these safety features are becoming widely available, they are not standard on many models and trims.

Car dealers will try to sell you a wide variety of extra add-on products when financing a new car.  This is how the make the most in their profits.  Some of the extras are theft protection, asset protection, prepaid maintenance, tire and key replacement plans, VIN etching, and extended warranties.  Say no thanks to these.

Some people get special sales events via their direct mail.  Don’t shop during these special events.  They are often run by contracted specialist trained in techniques that increase a dealer’s profit.

Be smart on how you finance your new car.   The amount of the monthly payments is usually what most buyers focus on.  But other things to consider are long-term impacts on your finances, the amount of interest on your loan, interest paid, trade in value, and even depreciation.

There are several fees you should avoid.  Refuse to pay fees that are called “pre-delivery inspection,” “delivery,” “destination,” or “dealer prep charges.”  These usually are posted on a second window sticker of the vehicle.

 

Please remember : if you have a vehicle AND it is under the manufacturer’s warranty, you are entitled to fair treatment and getting the problem fixed in a timely manner. In many cases, the manufacturer will repurchase your vehicle, and may even have to pay civil penalties and or reimbursement of your expenses. It helps to understand your rights as a consumer, and the California Lemon Law expert is here to help you or someone you may know who is in this situation. If your vehicle is not functioning properly and is under warranty, you have rights under the law that you need to thoroughly understand. Call us today for a free, no charge consultation at 916-672-8443.

 

Buying a car – whether new or used – is one of the biggest purchases we make. It is important to take your time in deciding which car to buy and not be pressured by anyone who simply wants your money or your signature on a contract. Once you decide on the vehicle that best fits your needs and budget, shop around for the best price, know the vehicle’s history (if used), and be prepared to walk away from the deal if your questions are not being answered. Before you buy or lease a vehicle:

  • Know the value of the vehicle by checking vehicle pricing guides, newspaper ads, the Internet, or by comparison shopping. Popular publications include the National Automobile Dealers Association’s (NADA) GuidesEdmundsKelley Blue Book, and Consumer Reports. Some may charge for this information.
  • Always read and understand your purchase contract. Carefully review the vehicle’s price, fees, and finance charges. Don’t sign anything you don’t understand.
  • Make sure you understand the manufacturer’s warranty or any extended warranties offered by the dealer at extra cost. Because the cost of an extended warranty can be expensive, you should find out what it covers before you buy it.
  • When getting a loan, compare interest rates. You may pay more money when a dealer obtains a loan on your behalf than if you go directly to a bank or lender.
  • Protect yourself from fraud and unsafe used vehicles. The National Motor Vehicle Title Information System (NMVTIS) provides important information about a used vehicle’s history. You can obtaina NMVTISreport at www.vehiclehistory.gov. Licensed dealers selling used cars must have

    a NMVTISreport to show you.

  • Understand the restrictions when buying an out of state vehicle: the car must be certified to meet California smog laws to be registered in California. See Buying an Out of State Vehicle on the California DMV website.
  • Find out if a vehicle has a safety recall notice and whether it has been repaired by checking the National Highway Traffic Safety Administration and Center for Auto Safety websites.

The Car Buyer’s Bill of Rights gives you certain protections when you buy a new or used vehicle from a licensed California dealer:

  • Buyer Disclosures. No charges may be added to your contract without full disclosure and your consent. Dealers must give you an itemized price list for optional “add-on” items such as service contracts, insurance, anti-theft devices, or other products.
  • Credit Score Disclosures. If you are obtaining financing from the dealer, the dealer must provide you with your credit score and a written explanation of how it is used.
  • Limit on Markups. When a dealer obtains financing on your behalf, it sometimes adds a hidden markup to increase the interest rate on your loan. The law caps the amount of compensation a dealer can receive from the lender.
  • Certified Used Cars. Used cars advertised as “certified” must meet specific requirements. Dealers must perform a complete vehicle inspection and give you a copy of the inspection report.
  • Right to Cancel Used Car Purchase. When buying a used car or vehicle, you have the right to buy a two-day cancellation option (there are certain limited exceptions to this right). A cancellation option allows you to test drive the vehicle or have it checked out by a mechanic, with the right to a full refund within two days – for any reason. Dealers can charge you a nonrefundable fee for the contract cancellation option. If you are buying a motorcycle, off-highway vehicle, or higher priced used vehicle this cancellation option may not apply.

For more information about the Car Buyer’s Bill of Rights, visit the DMV website.

Most new vehicles come with an express manufacturer’s warranty that gives you certain rights if the vehicle does not perform as promised. These warranties are included in the price of your new car. Car dealers may also sell service contracts—sometimes called extended warranties—for both new and used vehicles. Some service contracts offer good protection at a reasonable price, while others have exclusions that make them almost worthless. Because warranty law is complex, you should consult with a lawyer or other expert who can best advise you of your rights under the particular circumstances of your case. For more information about vehicle warranties and service contracts check out the California Department of Insurance’s “Guide to Automobile Service Contracts.”

CALIFORNIA LEMON LAW

The California Lemon Law (Civ. Code, § 1793.22) protects you when your vehicle is defective and cannot be repaired after a “reasonable” number of attempts. In such instances, the manufacturer must either replace or repurchase the vehicle—whichever you prefer.

  • The Lemon Law applies to most vehicles purchased or leased in California that are still under a manufacturer’s new car warranty. Members of the Armed Forces, who are stationed in or are residents of California, are protected by the Lemon Law even if their vehicles were purchased or registered outside of California.
  • The Lemon Law also applies to used vehicles when they are still under a manufacturer’s new car warranty. Any remaining time left on the warranty protects the car’s new owner.
  • Lemon vehicles that arebought

    back by dealers and then resold must be identified as a “lemon law buyback” and have a “lemon” sticker on their door. When lemon buybacks are not properly disclosed and sold “as is,” the buyer may still have rights under the Lemon Law. For additional information, see Lemon Law Buyback Vehicles.

There are certain guidelines for determining when a “reasonable” number of repair attempts have been made before you may be entitled to a refund or replacement vehicle. For additional information, see the Department of Consumer Affairs publication entitled Lemon-aid for Consumers.

Even when the Lemon Law does not apply in your case, other state and federal laws may protect you. These include laws that prohibit deceptive practices and require vehicles to meet minimum safety standards. For complete advice concerning your legal rights, you should consult your own attorney.