CHECK THE SAFETY OF YOUR VEHICLE

, , ,

In this Blog, we examine and recommend a fantastic, free-to-use tool on the web that is great for checking the safety ratings, complaints, and “known issues” for any car.  We are referring to the excellent NHTSA (National Highway Traffic Safety Administration) website, one of the most user friendly and data-rich automotive resources available today.

The US Government maintains this excellent online repository, and of course it’s free for anyone to utilize.  Ford, Honda, Volkwagen, GMC – they’re all here.  Want to check the safety rating of a vehicle you own, or are thinking about purchasing? How about open recalls? Consumer complaints? Yes, they’re all here, in one easy to use, user friendly layout.  

Upon landing at the NHTSA website home page, you’ll be presented with an easy to navigate, clutter free menu.  The first two menu choices – Ratings and Recalls – are where you’ll want to start.  Click “Ratings” and enter the year, make and model in the large search box.  You’ll be presented with a list of available models / options.  By clicking on the correct model, you’ll enter the database itself, where you’ll be presented with a plethora of useful information, ranging from safety ratings, recalls, complaints, and investigations.   You may also search by VIN number of the vehicle.

We highly recommend savvy car owners to utilize this website.  We were especially impressed with the vast amount of data available that is presented in a well laid-out, user friendly format.  All of the information you’d ever want relating to a particular automobile can be easily located on this excellent, free-to-use online resource.  

Please remember : if you have a vehicle AND it is under the manufacturer’s warranty, you are entitled to fair treatment and getting the problem fixed in a timely manner.  We at the California Lemon Law Expert can help!  In many cases, the manufacturer will repurchase your vehicle, and may even have to pay civil penalties and or reimbursement of your expenses. It helps to understand your rights as a consumer, and the California Lemon Law expert is here to help you or someone you may know who is in this situation. If your vehicle is not functioning properly and is under warranty, you have rights under the law that you need to thoroughly understand. Call us today for a free, no charge consultation at 916-672-8443.

HONDA INFOTAINMENT SYSTEMS NOT ENTERTAINING ANYONE

, , , ,

Recently Honda customers are complaining in increasing numbers of problems arising from faulty Navigation / Infotainment systems and may soon reach class action lawsuit status. We have also been made aware of charging issues (for the “Clarity” electric vehicle) also exhibiting faults. There are numerous online forums filled with customer complaints about these defective infotainment systems and charging systems, affecting 2018-2019 Honda Pilot, Honda Odyssey and Honda Clarity.

Common complaints from owners of these Honda vehicles report that the Infotainment (“IVI”) system does not function as advertised. Bluetooth issues arise, cameras and sensor systems can become totally non-responsive, resulting in owners being unable to take advantage of these features. These defective systems lock up, cause system hang-ups / screen freezes / screen blanking, and a mountain of frustration for end-users.

What is unfortunate is Honda’s apparent lack of willingness to own up to the problem or be able to properly diagnose and provide a fix for these issues. In many reported cases, Honda technicians simply do not know how to proceed to properly diagnose or fix the problem. Entire systems have been replaced, to no avail. This has gone so far as to result in a downgraded rating from Consumer Reports regarding the 2018 Honda Odyssey which is “No Longer Recommended” due to “much-worse-than-average reliability, with problems including the infotainment display freezing and losing all functionality.”

Could this be another instance of faulty software / lack of proper testing?

Please remember: if you have a vehicle AND it is under the manufacturer’s warranty, you are entitled to fair treatment and getting the problem fixed in a timely manner. In many cases, the manufacturer will repurchase your vehicle, and may even have to pay civil penalties and or reimbursement of your expenses. It helps to understand your rights as a consumer, and the California Lemon Law expert is here to help you or someone you may know who is in this situation. If your vehicle is not functioning properly and is under warranty, you have rights under the law that you need to thoroughly understand. Call us today for a free, no charge consultation at 916-672-8443.

Buying a new car?

, ,

Thinking of buying a new car?  There are several things to take into consideration when purchasing a new car.

One of the first things to decide, is what type of car are you looking for.  Are you looking for an affordable small car, a fuel-efficient SUV, a truck or a sporty convertible? What about make and model?   Make list of cars that you would like to test drive based on research, reliability, high owner satisfaction, good safety marks, and a strong road test performance.

Once you have narrowed down your list, make sure your new car has advanced safety issues.  These can help avoid an accident or lessen the impact of a crash.  Although these safety features are becoming widely available, they are not standard on many models and trims.

Car dealers will try to sell you a wide variety of extra add-on products when financing a new car.  This is how the make the most in their profits.  Some of the extras are theft protection, asset protection, prepaid maintenance, tire and key replacement plans, VIN etching, and extended warranties.  Say no thanks to these.

Some people get special sales events via their direct mail.  Don’t shop during these special events.  They are often run by contracted specialist trained in techniques that increase a dealer’s profit.

Be smart on how you finance your new car.   The amount of the monthly payments is usually what most buyers focus on.  But other things to consider are long-term impacts on your finances, the amount of interest on your loan, interest paid, trade in value, and even depreciation.

There are several fees you should avoid.  Refuse to pay fees that are called “pre-delivery inspection,” “delivery,” “destination,” or “dealer prep charges.”  These usually are posted on a second window sticker of the vehicle.

 

Please remember : if you have a vehicle AND it is under the manufacturer’s warranty, you are entitled to fair treatment and getting the problem fixed in a timely manner. In many cases, the manufacturer will repurchase your vehicle, and may even have to pay civil penalties and or reimbursement of your expenses. It helps to understand your rights as a consumer, and the California Lemon Law expert is here to help you or someone you may know who is in this situation. If your vehicle is not functioning properly and is under warranty, you have rights under the law that you need to thoroughly understand. Call us today for a free, no charge consultation at 916-672-8443.