GMC Truck Transmissions Causing Headaches

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Numerous transmission problems have been reported by owners of GMC Trucks – specifically the model years 2015–2017 GMC Canyon and Chevrolet Colorado trucks, to be specific. We at the California Lemon Law Expert office have spoken with consumers who have had vehicles which exhibited problems with sudden (and unsafe) downshifts, sudden and unexpected acceleration, delays in shifting, and other problems.

The biggest concern is of course for the driver and occupant safety. Shifting problems can cause a severe safety concern, since the vehicle may be towing, or on the freeway while merging (or avoiding) nearby traffic.

Typically, an owner will return to the dealership, where the transmission is then usually ‘reprogrammed’ or (yeah, my favorite) ‘software updated’ to attempt to correct the problem. We see numerous failed attempts to correct these transmission problems.

This problem was widespread enough to where the issue eventually turned in to a filed proposed class action lawsuit, but apparently GM has succeeded in convincing the court not to proceed. General Motors filed a motion to dismiss the truck lawsuit and apparently have succeeded in convincing the judge a nationwide class action could not proceed. Even though General Motors breached implied warranties, it is up to that particular state law in determining further action and remedy for the plaintiff. Further, the judge did allow a claim for breach of express warranty, and because that claim survived, so did a claim concerning the Magnuson-Moss Warranty Act.

Do you know the difference between Magnuson-Moss, Song-Beverly, and Guns n’ Roses? (Hint: One is Federal, one is California’s Lemon Law, and one is on tour right now). When your warranted vehicle is showing problems, do you care? Of course not, you need the problem fixed – at THEIR expense, not yours.  They are the ones who provide the warranty, after all. Call us for a free, no charge consultation at 916-672-8443.

Please remember: if you have a vehicle AND it is under the manufacturer’s warranty, you are entitled to fair treatment and getting the problem fixed in a timely manner. In many cases, the manufacturer will repurchase your vehicle, and may even have to pay civil penalties and or reimbursement of your expenses. It helps to understand your rights as a consumer, and the California Lemon Law expert is here to help you or someone you may know who is in this situation. If your vehicle is not functioning properly and is under warranty, you have rights under the law that you need to thoroughly understand. Call us today for a free, no charge consultation at 916-672-8443.

CHECK THE SAFETY OF YOUR VEHICLE

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In this Blog, we examine and recommend a fantastic, free-to-use tool on the web that is great for checking the safety ratings, complaints, and “known issues” for any car.  We are referring to the excellent NHTSA (National Highway Traffic Safety Administration) website, one of the most user friendly and data-rich automotive resources available today.

The US Government maintains this excellent online repository, and of course it’s free for anyone to utilize.  Ford, Honda, Volkwagen, GMC – they’re all here.  Want to check the safety rating of a vehicle you own, or are thinking about purchasing? How about open recalls? Consumer complaints? Yes, they’re all here, in one easy to use, user friendly layout.  

Upon landing at the NHTSA website home page, you’ll be presented with an easy to navigate, clutter free menu.  The first two menu choices – Ratings and Recalls – are where you’ll want to start.  Click “Ratings” and enter the year, make and model in the large search box.  You’ll be presented with a list of available models / options.  By clicking on the correct model, you’ll enter the database itself, where you’ll be presented with a plethora of useful information, ranging from safety ratings, recalls, complaints, and investigations.   You may also search by VIN number of the vehicle.

We highly recommend savvy car owners to utilize this website.  We were especially impressed with the vast amount of data available that is presented in a well laid-out, user friendly format.  All of the information you’d ever want relating to a particular automobile can be easily located on this excellent, free-to-use online resource.  

Please remember : if you have a vehicle AND it is under the manufacturer’s warranty, you are entitled to fair treatment and getting the problem fixed in a timely manner.  We at the California Lemon Law Expert can help!  In many cases, the manufacturer will repurchase your vehicle, and may even have to pay civil penalties and or reimbursement of your expenses. It helps to understand your rights as a consumer, and the California Lemon Law expert is here to help you or someone you may know who is in this situation. If your vehicle is not functioning properly and is under warranty, you have rights under the law that you need to thoroughly understand. Call us today for a free, no charge consultation at 916-672-8443.

HONDA INFOTAINMENT SYSTEMS NOT ENTERTAINING ANYONE

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Recently Honda customers are complaining in increasing numbers of problems arising from faulty Navigation / Infotainment systems and may soon reach class action lawsuit status. We have also been made aware of charging issues (for the “Clarity” electric vehicle) also exhibiting faults. There are numerous online forums filled with customer complaints about these defective infotainment systems and charging systems, affecting 2018-2019 Honda Pilot, Honda Odyssey and Honda Clarity.

Common complaints from owners of these Honda vehicles report that the Infotainment (“IVI”) system does not function as advertised. Bluetooth issues arise, cameras and sensor systems can become totally non-responsive, resulting in owners being unable to take advantage of these features. These defective systems lock up, cause system hang-ups / screen freezes / screen blanking, and a mountain of frustration for end-users.

What is unfortunate is Honda’s apparent lack of willingness to own up to the problem or be able to properly diagnose and provide a fix for these issues. In many reported cases, Honda technicians simply do not know how to proceed to properly diagnose or fix the problem. Entire systems have been replaced, to no avail. This has gone so far as to result in a downgraded rating from Consumer Reports regarding the 2018 Honda Odyssey which is “No Longer Recommended” due to “much-worse-than-average reliability, with problems including the infotainment display freezing and losing all functionality.”

Could this be another instance of faulty software / lack of proper testing?

Please remember: if you have a vehicle AND it is under the manufacturer’s warranty, you are entitled to fair treatment and getting the problem fixed in a timely manner. In many cases, the manufacturer will repurchase your vehicle, and may even have to pay civil penalties and or reimbursement of your expenses. It helps to understand your rights as a consumer, and the California Lemon Law expert is here to help you or someone you may know who is in this situation. If your vehicle is not functioning properly and is under warranty, you have rights under the law that you need to thoroughly understand. Call us today for a free, no charge consultation at 916-672-8443.

Ford Recalls Millions of F-150 and F-250 Trucks for Door Latch Issues

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Ford Motor Co recently announced that it will recall 1.34 million 2015-17 Ford F-150 and 2017 Ford Super Duty trucks in North America to add water shields to side door latches at a cost of $267 million.  Ford said the safety recall is due to a latch which can freeze, or a bent or kinked actuation cable in the affected vehicles, that may result in a door not opening or closing.  Customers are to be notified next month but did not have a timetable for when parts will be available.  Dealers supposedly will install water shields over the door latches and inspect and repair door latch cables if needed.

Ford has now recalled more than 5 million vehicles for many different door latch-related issues since 2016.  Also, this new recall is different from prior ones.  Ford communicated to its dealers warning that some 2015-2017 Ford F-150 trucks could have inoperative latches during freezing temperatures and suggested installing a water shield to circumvent the problem.  The company said it was not aware of any accidents or injuries associated with the issue but said because of the fault, the door may appear closed, increasing the risk of the door opening while driving.

Ford previously recalled approximately 4 million vehicles for door latch issues in six separate recalls since 2014, including 2.4 million vehicles recalled in August 2016.  In September 2016, Ford said it was taking a $640 million charge for its expanded side-door latch recalls.

Please remember : if you have a vehicle AND it is under the manufacturer’s warranty, you are entitled to fair treatment and getting the problem fixed in a timely manner. In many cases, the manufacturer will repurchase your vehicle, and may even have to pay civil penalties and or reimbursement of your expenses. It helps to understand your rights as a consumer, and the California Lemon Law expert is here to help you or someone you may know who is in this situation. If your vehicle is not functioning properly and is under warranty, you have rights under the law that you need to thoroughly understand. Call us today for a free, no charge consultation at 916-672-8443.

FORD CLASS ACTION UPDATE: FORD FOCUS AND FIESTA POWERSHIFT TRANSMISSION SETTLEMENT

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We at The CaliforiaLemonLawExpert.com  are assisting consumers who purchased or leased a 2011 through 2016 Ford Fiesta and 2012 through 2016 Ford Focus equipped with Ford’s Dual Clutch or “PowerShift” Transmission.

The lawsuit, entitled Vargas, et al. v. Ford Motor Company (Case No. CV12-08388 AB (FFMx)), has been resolved by a proposed settlement that has achieved preliminary approval by the United States District Court for the Central District of California (“the Settlement”).

If you are a current or former owner/lessee of a 2011-2016 Ford Fiesta or a 2012-2016 Ford Focus with a PowerShift Transmission (the “Class Vehicles”), you may be entitled to obtain benefits provided by the Settlement and the Orders of the Court.

What are your rights?
You may be entitled to receive money or other benefits that the Settlement provides. If you did not opt out of the Class, you are bound by the settlement results and can no longer sue Ford directly for the same legal claims alleged in the lawsuit.

What benefits does the Settlement provide?

  • If your Class Vehicle’s transmission is malfunctioning, you may be entitled to a repair or a repurchase of your vehicle, through an expedited binding arbitration program.
  • If an authorized Ford dealer performed three or more transmission Software Flashes on your vehicle while you owned or leased it, you may be entitled to up to $600 in cash payments.
  • If an authorized Ford dealer replaced three or more qualifying hardware parts in your PowerShift Transmission while you owned or leased the vehicle, you may be entitled to up to $2,325 in cash payments or up to $4,650 in Vehicle Discount Certificates.
  • If you paid for a repair to you PowerShift Transmission that you think should have been covered by warranty, you may be entitled to reimbursement.
  • If your vehicle was manufactured after June 5, 2013, and two or more clutch replacements were performed on your vehicle under warranty and you had to pay for a clutch replacement after warranty, you may be entitled to reimbursement.

How can we help?
Patrea Bullock and the CaliforniaLemonLawExpert.com can and will submit your claim.  We will advocate for you and work with you and Ford to make sure that you receive all compensation to which you are entitled.

What is the cost to you?
There is zero cost for you to have the CaliforniaLemonLawExpert.com  advocating for your rights ; the manufacturer is responsible for the fees.  Therefore, there’s no reason to hesitate in obtaining our help to ensure you receive your entitlement.

For more information about the case and the Settlement, please contact us at (916) 672-8443 and we will be happy to discuss your situation.

Do you own a Honda or Acura?

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Takata Airbags Recalls

The following list of Honda and Acura  cars have been recalled in the US to replace passenger-side Takata front airbags:

2010-2012 Acura RL

2010-2014 Acura TSX

2011-2014 Acura TSX Wagon

2010-2013 Acura ZDX

2010-2012 Honda Accord

2010-2015 Honda Crosstour

2010-2011 Honda Civic

2010-2011 Honda CR-V

2010-2011 Honda Element

2014 Honda FCX Clarity

2010-2013 Honda Fit

2014 Honda Fit EV

2010-2014 Honda Insight

2010-2015 Honda Pilot

2010-2014 Honda Ridgeline

 

In 2016 the government recalled Takata airbags because the inflators did not contain a desiccant (a drying agent)  to absorb moisture.  The fourth phase of scheduled Takata airbag recalls incudes the cars mentioned in the above list.  https://www.carcomplaints.com/news/topic/takata

Honda is issuing the recall now instead of waiting until December due to the progress they have made with existing recall repairs.  Honda states that the owners who had their driver-side airbag inflators replaced will need to bring their cars back to have the passenger front inflators replaced.  The recall notices will be mailed in November.  You can contact Honda at 888-234-2138 if you own one of these vehicles.

 

 

Please remember : if you have a vehicle AND it is under the manufacturer’s warranty, you are entitled to fair treatment and getting the problem fixed in a timely manner. In many cases, the manufacturer will repurchase your vehicle, and may even have to pay civil penalties and or reimbursement of your expenses. It helps to understand your rights as a consumer, and the California Lemon Law expert is here to help you or someone you may know who is in this situation. If your vehicle is not functioning properly and is under warranty, you have rights under the law that you need to thoroughly understand. Call us today for a free, no charge consultation at 916-672-8443.

Ford F-150 master cylinder problems

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Ford F-150 built between the years of 2013-2018 are equipped with master cylinders supplied by Hitachi.  Ford previously used master cylinders manufactured by Bosch.

The Hitachi master cylinders have pistons fitted with a single cup seal responsible for containing pressurized brake fluid.  Normally master cylinders are usually fitted with two cup seals to ensure that fluid does not leak out of the master cylinders.  When master cylinders lose their brake fluid, front brakes can suddenly fail.  This may cause the vehicle to fail to stop, or rolling through stops signs, and even roll into objects.

According to a lawsuit that was recently filed, pistons fitted with a single cup seal is unusual.  Pistons in master cylinders are normally made with two cup seals thus ensuring that fluid does not leak out of the master cylinders. https://www.carcomplaints.com/news/2018/ford-f-150-master-cylinder-problems-lawsuit.shtml  Master cylinders made by Hitachi supposedly place twice the sealing loads on its single piston cup seals.  Plaintiffs in the lawsuit claim the design moves the usual placement of the cup seal from the piston to the master cylinder’s bore where the single cup seal rests in a groove made into the bore of the master cylinder.

The plaintiffs also allege this defect involves failure of the piston cup seals.  The seals roll and become removed from their grooves and losing the seal.  That allows pressurized brake fluid to escape from the master cylinder and back toward the brake booster.  The lawsuit also claims that Ford knew about this danger and concealed this from the truck owners.

A preliminary investigation was opened by the National Highway Traffic Safety Administration (NTSA) regarding reports of brake fluid leaking into master cylinders in 2013-1014 Ford F-150s with 3.5 liter engines. Ford issued a recall in May of 2016 for loss of front brakes in these trucks.  http://www.carcomplaints.com/news/2016/ford-f-150-brake-failures-master-cylinder.shtml  But the truck owners that filed the recent lawsuit state this did not include all 2013-2014 trucks or the 2015-2018 F-150s that use the same master cylinders.  The plaintiffs are also claiming that the recall remedy replaced the defective master cylinders with the same defective master cylinders.

 

Please remember : if you have a vehicle AND it is under the manufacturer’s warranty, you are entitled to fair treatment and getting the problem fixed in a timely manner. In many cases, the manufacturer will repurchase your vehicle, and may even have to pay civil penalties and or reimbursement of your expenses. It helps to understand your rights as a consumer, and the California Lemon Law expert is here to help you or someone you may know who is in this situation. If your vehicle is not functioning properly and is under warranty, you have rights under the law that you need to thoroughly understand. Call us today for a free, no charge consultation at 916-672-8443.

 

Driverless Cars Freaking you out?

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Driverless Cars Freaking You Out?

 

Would you get in a vehicle controlled by driverless car technology? https://www.techradar.com/news/driverless-cars-explained  Nearly 75% of drivers, in all age groups, have no confidence in driverless cars that implement all aspects of driving.  But cars that assist drivers with blind spot monitoring, lane departure and forward collision warning systems have grown support with consumers and researchers.  They just don’t like the idea of a computer taking full control of a car.

https://www.carcomplaints.com/news/2018/autonomous-cars-human-drivers-still-required.shtml

 

And research has shown that only 13 percent of consumers would feel safe in a driverless car.

70 percent of men would not feel safe on the roads where a self-driving car was being operated.  The same question was asked of women, and 83 percent of them said they wouldn’t feel safe.

 

AAA says the data indicates that media reports of crashes involving autonomous technology, i.e., blind spot monitoring, lane departure and forward collision warning systems, haven’t sold consumers on the idea of a driverless car.

 

There have been some well-publicized deaths involving semi-autonomous technology in Telsa and Uber vehicles.  These events have also caused consumers to distrust a driverless car.

 

 

 

Please remember : if you have a vehicle AND it is under the manufacturer’s warranty, you are entitled to fair treatment and getting the problem fixed in a timely manner. In many cases, the manufacturer will repurchase your vehicle, and may even have to pay civil penalties and or reimbursement of your expenses. It helps to understand your rights as a consumer, and the California Lemon Law expert is here to help you or someone you may know who is in this situation. If your vehicle is not functioning properly and is under warranty, you have rights under the law that you need to thoroughly understand. Call us today for a free, no charge consultation at 916-672-8443.

Are all Minivans the same?

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Are all Minivans the same?

 

The IIHS, or better known  as  the Insurance Institute for Highway Safety,  has four ratings with regards to vehicles.  They are:  Good, Acceptable, Marginal and Poor.  During crashes, some minivans fare better than others at protecting passenger-side occupants.

 

Three minivans were tested:  Honda Odyssey, Chrysler Pacifica, and the Toyota Sienna.

https://www.businessinsider.com/minivan-comparo-honda-odyssey-toyota-sienna-chrysler-pacifica-2017-9

 

After being tested for driver and passenger side protection, the Honda Odyssey earned a Good rating.  The LATCH (Lower Anchors and Tethers for Children)  car seat anchors in the Honda Odyssey received top scores.

 

The Chrysler Pacifica earned an Acceptable rating.  Although the van’s structure was rated marginal for potential risk on the passenger’s side, it received a Good overall for small-overlap front crash. As far as the LATCH is concerned, it was rated Marginal.

 

The Toyota Sienna received the worst score of the three minivans tested, and was only given a Poor for the passenger side.  The driver’s side was rated Acceptable.

 

https://www.caranddriver.com/flipbook/best-boxes-every-minivan-ranked-from-worst-to-best

 

 

Please remember : if you have a vehicle AND it is under the manufacturer’s warranty, you are entitled to fair treatment and getting the problem fixed in a timely manner. In many cases, the manufacturer will repurchase your vehicle, and may even have to pay civil penalties and or reimbursement of your expenses. It helps to understand your rights as a consumer, and the California Lemon Law expert is here to help you or someone you may know who is in this situation. If your vehicle is not functioning properly and is under warranty, you have rights under the law that you need to thoroughly understand. Call us today for a free, no charge consultation at 916-672-8443.

 

 

 

Do you have an “Earth Dreams” Honda Engine?

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Do you have an “Earth Dreams” Honda engine?

What exactly is an “Earth Dreams” engine and what does it do? https://en.wikipedia.org/wiki/Honda_advanced_technology  The name of this engine is not so much about what technology does but the goal of environmental performance mixed with the fun of driving, creating a smooth and efficient ride.  It also increases both city and highway fuel economy.  Honda achieved this through cylinder deactivation technology, which means the engine runs off three cylinders with the others aren’t needed.

Recently a lawsuit was filed against Honda alleging that the 2015-2018 Honda CR-V’s and 2016-2018 Honda Civics have 1.5 liter, 2-liter and 2.4 liter direct injection engines are defective.  The lawsuit includes all former and current owners as well as lessees of these Honda vehicles.

One of the plaintiffs purchased a new 2017 Honda CR-V in July of 2017 that had an Earth Dreams Engine.  A few months later, the plaintiff’s wife was driving the vehicle went it went into a limp mode thus triggering the warning lights to come on.  The vehicle was towed to the dealership and the repairman found the engine oil level was too high.  The dealer kept the car for two weeks to replace the engine oil and filter.

Around the time the CR-V had 6,800 miles, the plaintiff smelled gas coming from the vehicle.  They then took it back to the dealer who replaced the oil and filter again.  At 7,600 miles the plaintiff stated the oil level was too high. http://www.hondaproblems.com/trends/crv-oil-contamination/  The technician stated “changed oil and filter.  Oil was about 1qt. over full.  Honda is in the process of creating a solution.” At 8,900 miles the plaintiff noticed the oil had fuel in it.  And again the technicians replaced the oil and filter.

After contacting Honda, the plaintiff says Honda admits a problem exists but they don’t have a solution to the problem.  He is also claiming that Honda hid the fact that the Earth Dreams engines are susceptible to defects that causes fuel to enter the engine oil which damages the bearings and engines permanently.  The oil then decreases its thickness and along with premature wear causes the CR-V SUV and Civic models to stall and fail while driving.  Once the engines aren’t properly lubricated due to loss of thickness, there is too much strain on the engines when under higher loads.  The lawsuit also states that the rotating assemblies and other engine parts can’t handle the pressure without enough oil.

Even though the vehicles are covered by the powertrain warranties, Honda has not fixed the problem.  Honda has blamed some owners for not driving the vehicles for longer distances. Honda has not recalled the CR-Vs and Civics in order to repair the engine problems. And no offers of compensation or refunds have been made.

Please remember : if you have a vehicle AND it is under the manufacturer’s warranty, you are entitled to fair treatment and getting the problem fixed in a timely manner. In many cases, the manufacturer will repurchase your vehicle, and may even have to pay civil penalties and or reimbursement of your expenses. It helps to understand your rights as a consumer, and the California Lemon Law expert is here to help you or someone you may know who is in this situation. If your vehicle is not functioning properly and is under warranty, you have rights under the law that you need to thoroughly understand. Call us today for a free, no charge consultation at 916-672-8443.