Chevrolet Bolt Experiencing Power Loss Issues

General Motors, maker of the Chevrolet Bolt electric vehicle, has been forced to issue a “customer satisfaction bulletin” to address an apparent low voltage cell condition that may cause a power loss during operation.
Although GM further explains that it’s not (yet) a recall, they are advising owners to contact their dealership for – you guessed it – a software update.

The Chevy Bolt utilizes 350V Lithium Ion batteries. As these batteries develop the problem, the power may be reduced in some of these vehicles due to the low voltage occurrence.  The result: possible false battery charge information and inaccurate power readings.
Bolt owners have been advised to maintain a minimum charge level of 30% or more in order to avoid power loss and shutdown problems. The software update apparently provides drivers more advance notice of low voltage conditions so that drivers may safely get the car off the road. GM has yet to announce a permanent fix to the problem.
Some owners have reported that the problems are ongoing, the resultant loss of power presents a safety hazard, and that the problems have been ongoing for several months.
If you are a Bolt owner and have experienced problems such as those described above, please contact our office for a free consultation. Please remember : if you have a vehicle AND it is under the manufacturer’s warranty, you are entitled to fair treatment and getting the problem fixed in a timely manner. In many cases, the manufacturer will repurchase your vehicle, and may even have to pay civil penalties and or reimbursement of your expenses. It helps to understand your rights as a consumer, and the California Lemon Law expert is here to help you or someone you may know who is in this situation. If your vehicle is not functioning properly and is under warranty, you have rights under the law that you need to thoroughly understand.